WARRANTY & SERVICE CENTER

WISH watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of this warranty. The warranty covers materials and manufacturing defects. The warranty comes into effect if you have a copy of the receipt, this is required for proof of purchase. Once you receive your package, please make sure to check the quality of the goods. You may also e-mail our team at cs@wishyourwatch.com and we will be happy to assist you.

During the warranty period, the watch movement, hands, and dial are the only components covered under this warranty. If the covered component proves to be defective in material or craftsmanship under normal use, it will be repaired or the watch will be replaced free of repair charges. In case of replacement, WISH watch cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch ends two years from the date the replacement watch is received.

This Warranty Does Not Cover:

• Any defects in materials and workmanship of battery, case, or strap.
• Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
• Defect of internal or external components due to contact with water or moisture. (water damage of strap is not guaranteed in any circumstance)
• This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship.

Service Center

For any maintenance your WISH watch may require or further assist, please contact WISH authorized service centre at:

Watch Studio Grand Indonesia
East Mall 3 #1
e-mail: cs@wishyourwatch.com

DELIVERY

After you have placed your order we will send you a confirmation via e-mail and normally process your order within 2 working days.

• Free Delivery (3-5 days) - nationwide of Indonesia
• Outside Indonesia please see our express rate

Total: IDR 0

PLEASE NOTE:

• Delivery time is calculated in business days ( mon - fri )
• Products in stock will be sent after the payment is verified
• Mail service is responsible for the goods during transportation
• Please open and check the package delivered under your order at the moment you receive it.

If any damage is revealed, make claims against mail service.

If you have any questions, you can contact WISH Customer Service at: wishyourwatch@gmail.com or Whatsapp at: 0878 8111 9666

PAYMENT

The price is included VAT (PPN).

You can choose to pay with credit or bank transfer.

• Bank transfer to:

Bank BCA 01625001 (virtual account)
WISHYOURWATCH

• Credit Cards